New branding, court expert witness and evidentiary document formats and overhauled workflow designed and implemented by Hillier Consulting for one of the UK’s foremost UK motor insurance fraud and accident claim investigation specialists.

Business development strategy and streamlining workflow

Hillier Consulting today (6 December 2016) completed delivery of a new brand, range of business stationery, set of templates for court forms and streamlined workflow for one of the UK’s leading motor insurance claims fraud investigation specialists.

Redesigned corporate identity to a strict brief

The strict brief was to update the firm’s existing visual identity whilst retaining existing key graphic elements, and introducing a new modern approach to compilation and submission of documentation for expert witness and evidentiary purposes in courts in England and Wales.

The introduction of a new colour palette and subtle finessing of legacy elements has resulted in a clearer, improved and more modern presentation.

Workflow has been updated and improved with a series of adaptable templates for court use and reports to insurance companies. Hillier Consulting provided installation, training and an on-call help desk service during the transition phase to the new systems.

This was a restrictive brief and presented an interesting challenge. The result is a significant improvement to branding, presentation and document systems for a niche firm requiring a bespoke, personal approach.